Due to coronavirus
Due to coronavirus, in order for our company to render service, the house should not have any person occupying the house at the time cleaners arrive, and no person should enter the house while cleaners are rendering service.. To help everyone be safe, an hour prior to cleaners
arriving, please open one window in each room,
(If Not All windows) turn on all ceiling fans and the fan on the air condition, please allow the house to stay unoccupied for one hour. Service will not be rendered if all steps are not followed...
When you hire us, a CC Grace & Mercy Cleaning Services Sales Representative will meet with you to ensure we understand your janitorial/cleaning needs. We will then determine the scope of services required, create a schedule and determine pricing. Upon agreement of the proposal, we will spend three days training the janitorial/cleaning team to your specifications. Our services are performed according to your schedule daytime and nighttime cleaning are both available.
To ensure your cleaning needs are being met and exceeded, you will be assigned a CC Grace & Mercy Cleaning Services Account Manager who will inspect your location on a monthly basis. Our customer satisfaction team will contact you once per month to make sure you are pleased and use any constructive feedback to determine if your janitorial/cleaning team will receive a bonus under our monthly bonus program. The team only receives a bonus if you rate the service as excellent.
We service the following areas:
Mon - Fri: 8am - 8pm
Saturday: 9am - 7pm
Sunday: 9am - 8pm
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